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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Eileen Vogt

July 22, 2025

5  out of  5
rating by Eileen Vogt
"So thankful we have comprehensive coverage on our car! A rodent chewed wires in the engine causing extensive damage. Our State Farm office handled the claim and reimbursed us for everything except the $100 deductible. Can’t say enough about the excellent service we have received from our State Farm office and I would especially like to thank Catherine for her help as she is always very professional, knowledgeable and willing to go the extra mile for us. Great service!"
We responded:
"Thank you for reviewing our State Farm office Eileen! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We really appreciate working with you over the years and look forward to continuing to support your insurance and financial needs. Sheila and Team"
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Capital Waterfall

July 9, 2025

5  out of  5
rating by Capital Waterfall
"The prompt and courteous support we received from Sheila DeLong's team on our recent collision repair has been extraordinary. I am grateful that they are here to help when needed."
We responded:
"We're so glad to hear your insurance claim went well. Thank You for the 5 Star review! We really appreciate it. Sheila and Team"
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Patty Radvick

July 3, 2025

5  out of  5
rating by Patty Radvick
"We just had a meeting with Catherine at Sheila DeLong's State Farm Insurance office. Catherine was really great and spent a lot of time with us reviewing all of our policies. She was very through and really helpful with all of our questions. We highly recommend Catherine at Sheila Delong State Farm Insurance agency in Freeland, WA. When ever we have had questions this office has been so helpful. We are pleased to recommend this office to anyone. Thank you Catherine for a great meeting. Patty & Mike"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Sheila and Team"
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Stevie Gunnersen

June 27, 2025

5  out of  5
rating by Stevie Gunnersen
"Jenna is the best! She is always so quick to respond and makes me feel at ease. 10/10 experience always. Thanks Jenna!"
We responded:
"Thank You so much for acknowledging my office team, Stevie. They ARE the best and work super hard to make sure our clients have the best insurance and financial service experience. Thanks Again Sheila and Team"
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Jessica Smith

June 26, 2025

5  out of  5
rating by Jessica Smith
"I started shopping for insurance after having my homeowners policy nearly double at renewal time this year. Jenna replied to my inquiry with a straight forward quote that saved me a considerable amount on both my homeowners and car insurance. She’s responsive, quick and made the process painless. Highly recommend!"
We responded:
"Thank you for your feedback, Jessica. It's always great to hear our office took great care of you. Thanks Again Sheila and Team"
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sccurran9

June 26, 2025

5  out of  5
rating by sccurran9
"Sheila’s office has been amazing. My elderly mother has had home and auto with them for years. The day finally came to need a claim and they helped us through the process extremely well. Very proactive and communicative, so helpful with handling all the ins and outs of insurance!"
We responded:
"We are so glad to hear your insurance claim went smoothly. Thank you for letting us know about your positive experience and taking the time to leave us your glowing review. Sheila and Team"
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William Poss

June 20, 2025

5  out of  5
rating by William Poss
"Sheila‘s office staff was very responsive and helpful in managing our claim."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Sheila and Team"
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Marci Wurzauf

May 3, 2025

5  out of  5
rating by Marci Wurzauf
"Jenna and Catherine have always been quick to respond to my request to make changes to our auto/homeowners policies. They are very knowledgeable, informative and a pleasure to do business with. Thank you!"
We responded:
"Thank you for your 5-star review Marci! My State Farm Team and I are happy to be your good neighbor for all your insurance and financial services needs. Sheila and Team"
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Kyle Taylor

April 30, 2025

5  out of  5
rating by Kyle Taylor
"Jenna is Amazing! So thoughtful and helpful with my insurance needs!"
We responded:
"Thank you for taking the time to share your thoughts Kyle. We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions we’re here to help! Sheila and Team"
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Mike Brown

April 29, 2025

5  out of  5
rating by Mike Brown
"I have been with Sheila Delong for many years. Recently, I had an issue with a SF policy in another state that could not be resolved, locally. I contracted Sheila Delong (Catherine) and she immediately identified the problem and was able to quickly resolve that matter— of which was with another SF branch. Sheila’s commitment to her clients is well above a level of service I have ever experienced! Highly recommend Sheila Delong for all your insurance needs!"
We responded:
"We’re honored by your positive feedback and look forward to continuing to provide you with great service. If there is anything else we can do for your insurance or financial service needs, just let us know! Sheila and Team"
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Mark McGinnis

April 21, 2025

5  out of  5
rating by Mark McGinnis
"Catherine Spears at Sheila DeLong State Farm is terrific. Responsive and professional."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. Sheila and Team"
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Laurie Sullivan

March 24, 2025

5  out of  5
rating by Laurie Sullivan
"I walked in on a whim. I was looking for something special. Certificate of Insurance. Thanks to Jenna, I got what I needed. I’m very grateful for the expertise and it was just a perfect conversation. I highly recommend this Insurance company and the great group that now insure my stuff."
We responded:
"Thank you for your 5-star review Laurie! We're grateful for your business and glad we exceeded your expectations. We look forward to seeing you again soon for any insurance or financial services. Sheila and Team"
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Eileen Thatcher

March 20, 2025

5  out of  5
rating by Eileen Thatcher
"Update: I just returned from overseas and called to get my car insurance back up to full coverage. Catherine was so helpful and even asked if I had the insurance ID I needed to rent a car while traveling out of state. I didn’t have one since I have been gone for several months. She promptly sent me one by email so I can show proof of coverage while traveling. She made it all very easy! 👍🏼🙏🏼🙏🏼 From 3 years back: I received prompt call backs & the information I received was clear and precise. Very pleasant interaction, all by phone. No need to physically visit the office to sign up for the needed insurance."
We responded:
"Thank you Eileen! I appreciate your kind words and the opportunity to work with such great people on Whidbey Island! Sheila and Team"
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Jennifer Bisbing

March 11, 2025

5  out of  5
rating by Jennifer Bisbing
"I recently had an accident involving a deer, and Sheila DeLong’s crew handled everything with incredible care and efficiency. From the moment I filed the claim, their team was responsive, compassionate, and thorough in guiding me through the process. They kept me informed at every step, ensuring a smooth and stress-free experience. The claims process was quick. I truly appreciate the level of service and support I received. Thank you, State Farm, for making a difficult situation so much easier!"
We responded:
"Hi Jennifer Claims are never fun, but I'm so glad you had such a good experience. I have shared your kind words with my team, and we really appreciate your feedback. Please let us know if you need any help with your insurance or financial services. Sheila and Team. "
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Stephan Ross

March 7, 2025

5  out of  5
rating by Stephan Ross
"Was extremely helpful! Took the time patiently to help me with a problem. Much appreciated! ⭐⭐⭐⭐⭐"
We responded:
"Stephan Thank you for your wonderful review! I'm so glad to hear my team was able to quickly and efficiently handle your concerns. Please let us know if you need anything else. Sheila and Team "
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Melene Thompson

February 28, 2025

5  out of  5
rating by Melene Thompson
"Jenna Adams, Sheila DeLong, State Farm Freeland's Office Manager is a rockstar! Always upbeat and helpful when I have questions or concerns. I would recommend this office for anyone looking for insurance or investment strategies!"
We responded:
"Thank You Melene! We appreciate your business and glowing review. Please let us know if you have any questions or concerns on your insurance and financial services. We're here to help. Sheila and Team"
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Matt Blair

February 27, 2025

5  out of  5
rating by Matt Blair
"Jenna and the team have been friendly, responsive and very helpful. Five stars."
We responded:
"Thank you for the 5 Star Review! We really appreciate your business and feedback. Let us know how we can help you with your insurance and financial services. Sheila and Team"
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Marcella Robison

February 26, 2025

5  out of  5
rating by Marcella Robison
"Jenna at the Freeland, WA office has been AWESOME. We recently moved to WA and its been great to have 1 go to person to bundle all our new insurance needs (renters, life, auto, and next we'll do homeowners soon!). She has been so responsive to our needs - including super short notice needs taken care of same day. Thank you, Jenna!"
We responded:
"Marcella Thank you for the 5 Star Review! We’re honored by your positive feedback and look forward to continuing to provide you with great service. If there is anything else we can do for your insurance and financial needs, just let us know! Sheila and Team "
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Parker's Glass

February 20, 2025

5  out of  5
rating by Parker's Glass
"Fast service and no complications."
We responded:
"We appreciate your review and are delighted to know you had a great experience with our State Farm office! Please don’t hesitate to reach out. We are here to help! Sheila and Team"
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Ben Miller

February 5, 2025

5  out of  5
rating by Ben Miller
"We have worked with Sheila's office as an agency partner for several years and I have nothing but good things to say about Sheila and Jenna. They are always professional, quick to respond, and do it with a smile on their face. We appreciate working with you over the years and look forward to many more. Keep up the great work!"
We responded:
"We appreciate your review and are delighted you had a great experience with our State Farm Insurance office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Thanks Again Sheila and Team"
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Shellie Pollitt

December 27, 2024

5  out of  5
rating by Shellie Pollitt
"I was so impressed with the service provided. I would definitely recommend using this agency! So helpful and kind."
We responded:
"Thank you so much for the wonderful review! We are so proud to hear about your positive experience. Please reach out to us if we can assist with any of your Insurance and Financial Service needs. Sheila and Team "
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alohi elliot

December 26, 2024

5  out of  5
rating by alohi elliot
"Jenna helped so much and the process ran so smoothly!"
We responded:
"Happy New Year Alohi! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance and financial needs, just let us know! Thanks Again Sheila and Team"
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Lisa Blessing

December 11, 2024

5  out of  5
rating by Lisa Blessing
"A friend suggested I talk to State Farm in Freeland before just re-upping with Allstate. Boy, am I glad I did!! Jenna scrutinized all my coverage explaining what was enough or too much and why. She was terrific! She saved me a lot of money too. Most importantly, I know I have the correct coverage and an agent I can count on."
We responded:
"Hi Lisa- I'm so glad you had a great experience at our Whidbey office. It can be so beneficial to review your insurance with someone that can help you understand what you actually need and identify areas where you might save money. If you have any questions on your insurance or financial services, feel free to ask! Thank You Sheila and Team"
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Julie Guilbert

November 27, 2024

5  out of  5
rating by Julie Guilbert
"Catherine was available immediately and made the process seamless, from working with the body shop to the end of the claim. She checked in with us frequently to make sure all was well and going smoothly. Great customer service! It’s so nice to have your insurance company in the community!"
We responded:
"Julie we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance and financial needs, just let us know. Thank You Sheila and Team"
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Flora Goldthwaite

November 13, 2024

5  out of  5
rating by Flora Goldthwaite
"I give them 5 stars for setting up my insurance. Jenna was friendly and efficient and quickly answered questions, sending a variety of quotes based on my interest. I'm hoping if I need to make a claim it's this easy."
We responded:
"Thank You so much Flora! We’re honored by your positive feedback. We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance or financial needs, just let us know! Thanks again Sheila and Team"