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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kate Smith

Kate Smith

August 6, 2026

5  out of  5
rating by Kate Smith
"Jenna is great! When I switched companies, she was extremely helpful, making sure I had all the info and support to make sure I had everything done properly. And I love knowing she is on site in case I have questions about my coverage!"
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Natalie Fleury

August 6, 2026

5  out of  5
rating by Natalie Fleury
"Super responsive, helpful, kind!"
Profile photo of patricia dunigan

patricia dunigan

August 6, 2026

5  out of  5
rating by patricia dunigan
"Katherine and her team are amazing! They are always friendly and happy to help! We have been with them for over 25 years!"
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crystal christopherson

August 5, 2026

5  out of  5
rating by crystal christopherson
"I am grateful for all of the support, patience and help! So Great to work with. 🙌"
We responded:
"Thank You for kind words Crystal
It is a pleasure to work with great clients like you.
Please let us know how we can help you with any of your insurance or financial services. Sheila and Team"
Profile photo of E

E

July 27, 2026

5  out of  5
rating by E
"Insured with State Farm for decades. Sheila DeLong office is one of the best. Catherine is outstanding. Thank you for your communication, appreciate this team."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations.  Thanks Again Sheila and Team"
Profile photo of Samiel Smith

Samiel Smith

July 7, 2026

5  out of  5
rating by Samiel Smith
"Jenna was great! Saved me a bunch of money when I switched and bundled my insurance. Easy and painless to switch too."
We responded:
"We really appreciate your 5-star review, it means a lot to us!
We are always happy to help with anything insurance and financial services related.
Let us know how we can help Sheila and Team"
Profile photo of Paul Miller

Paul Miller

July 2, 2026

5  out of  5
rating by Paul Miller
"Sheila was fantastic. Help me out with my home and Auto she helped me save a significant amount of money. Highly recommend seeing her."
We responded:
"Thank you for the amazing review, Paul!
It is truly the goal of our team to exceed expectations when it comes to all insurance and financial service's needs.
Thanks Again Sheila and Team"
Profile photo of Megan Kay

Megan Kay

June 30, 2026

5  out of  5
rating by Megan Kay
"Extremely quick and easy painless experience!"
We responded:
"Thanks for taking time to leave us a review Megan, we know how busy you are and really appreciate it.
It has been great getting to know your family and helping you with your insurance and financial services.
Please reach out if you need anything else. Sheila and Team"
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Donny Foy

June 23, 2026

5  out of  5
rating by Donny Foy
"Jenna is the best."
We responded:
"Thank you for the review, Donny!
It is truly the goal of our team to exceed expectations when it comes to all your insurance and financial service's needs.
We really appreciate long time clients like you.
Please be sure to reach out if we can help in any way Sheila and Team"
Profile photo of Ty Collins

Ty Collins

June 9, 2026

5  out of  5
rating by Ty Collins
"This agency jumps before you even have to ask."
We responded:
"Wow, thank you for the 5-star review, Ty!
We deeply appreciate your support!
If you ever need any help or have any questions on anything insurance and financial services related, please do not hesitate to get in touch! Sheila and Team"
Profile photo of Angie Charles

Angie Charles

May 28, 2026

4  out of  5
rating by Angie Charles
"Jenna is very responsive and did a great job putting together my policies"
We responded:
"Hi Angie-Thanks for your review!
Our office always strives to provide a positive experience, and I appreciate you letting us know.
Please let us know how we can help out in your future.
Sheila and Team"
Profile photo of Nell Kellett

Nell Kellett

May 12, 2026

5  out of  5
rating by Nell Kellett
"Jenna is very responsive and provides excellent support.
Thank you"
We responded:
"Hi Nellie- Thanks for trusting us to take care of all your insurance.
Please be sure to reach out if we can assist with any financial service's needs. Sheila and Team"
Profile photo of Susan

Susan

April 27, 2026

5  out of  5
rating by Susan
"I have been with this insurance agency since the early 1990’s, (basically right after I moved to Whidbey Island), and will probably be a customer of theirs forever.

The agents in the office (specifically Jenna), have always been responsive to questions, which is super helpful."
We responded:
"Thank You for being such a wonderful long term client Susan.
We truly appreciate your business and recommendation.
Thanks again and we look forward to seeing you again soon. Sheila and Team"
Profile photo of Kit Jordan

Kit Jordan

April 16, 2026

5  out of  5
rating by Kit Jordan
"Very fair prices, diligent and thorough customer service, caring staff! Exceptional work from Catherine as well."
We responded:
"Hi Kit, Thanks for the excellent review and calling out my office team.
They are incredibly hard working, caring and professional and we appreciate your recognition and business.
We look forward to helping you with your insurance and financial services anytime. Thank You Sheila and Team

"
Profile photo of Andrew Urquhart

Andrew Urquhart

April 8, 2026

5  out of  5
rating by Andrew Urquhart
"Jenna was super helpful getting me insurance on my classic vehicle very quickly!"
We responded:
"Hey Andrew, Thanks for choosing us and leaving such a great review.
Your new classic car sounds super cool, be sure to bring it by so we can admire it!
Let us know if you need anything else. Sheila and Team "
Profile photo of James

James

March 28, 2026

5  out of  5
rating by James
"Love these guys! I’m a first time insurance buyer and they made everything so simple and easy to understand. (:"
We responded:
"Hello James, Thanks so much for taking the time to share your positive experience!
I'm glad we were able to make everything simple and easy.
We look forward to providing you with more great insurance and financial services in the near future.
See you soon Sheila and Team"
Profile photo of Marian Myszkowski

Marian Myszkowski

March 26, 2026

5  out of  5
rating by Marian Myszkowski
"A deer hit my car and there was enough damage to require a claim and visit to a collision shop. From beginning to end, everything was easy and smooth. From filing the claim, using their recommended collision shop (which was excellent), to the rental car, everything was taken care of. I felt like I got VIP treatment!"
We responded:
"Hello Marian, Claims are never fun, but so glad to hear you had a great experience.
We look forward to continuing to exceed your expectations!
Thank You for the excellent review. Sheila and Team"
Profile photo of Bill Gary

Bill Gary

March 23, 2026

5  out of  5
rating by Bill Gary
"I have used Sheila DeLong as my insurance agent the past 8 years, for three different properties in Langley WA and for one car. Sheila and her staff do a great job. Very responsive and they have met all my needs. I highly recommend tham."
We responded:
"Hi Bill, we appreciate the time you took to leave your review and love that you had such a great experience!
Hope you visit us again soon. Thank You Sheila and Team"
Profile photo of Barbara Sandberg

Barbara Sandberg

March 13, 2026

5  out of  5
rating by Barbara Sandberg
"Jenna is knowledgeable, responsive, organized, attentive…I could keep going! She has become a key part of my financial team upon whom I rely. Thanks Jenna!"
We responded:
"Thanks for the glowing review, Barbara!
We really appreciate you acknowledging how hard our team works to make sure things run smoothly for our clients.
Please be sure to reach out if you need any help with your insurance and financial services. Thanks Again Sheila and Team"
Profile photo of Linda Bainbridge

Linda Bainbridge

March 6, 2026

5  out of  5
rating by Linda Bainbridge
"Jenna gave me some good information and advice about auto, house and umbrella insurance, and I was able to easily switch to State Farm for my insurance needs.
It's great to have a local agent on the island.
Thank you, Jenna!"
We responded:
"Linda, Thanks so much for taking the time to share your positive experience! It's feedback like yours that reminds us why we do what we do. We look forward to keeping up the great work! Thanks Again Sheila and Team"
Profile photo of Dennis Hicks

Dennis Hicks

February 26, 2026

5  out of  5
rating by Dennis Hicks
"Catherine was very patient and helpful. I was having difficulty navigating my State Farm app and she walked me through it successfully."
We responded:
"Thanks for the kind words, Dennis. We're so glad that you had a great experience with our office.
If you need any help with your insurance and financial services, please don't hesitate to reach out to us.
Thanks Sheila and Team"
Profile photo of william wittenmyer

william wittenmyer

February 11, 2026

5  out of  5
rating by william wittenmyer
"Fantastic detail and follow up from Jenna on an additional coverage item!"
We responded:
"Thank You William, My Team works really hard to provide our clients with a great experience.
We appreciate you taking the time to acknowledge their professional insurance recommendations and look forward to seeing you again soon.
Thank You! Sheila and Team


! "
Profile photo of Rolfe Watson

Rolfe Watson

February 6, 2026

5  out of  5
rating by Rolfe Watson
"I’ve always been happy with the entire staff at this small agency. I finally had to file a claim, and not only were they were prompt and thorough, they repeatedly reached out to me to make sure the process was going smoothly. Excellent service."
We responded:
"Hello Rolfe, Claims are never fun, but we're so glad we were able to help yours go smoothly.
We'll be sure to share your experience with the rest of our team members and appreciate your review.
We're here for you anytime! Thanks Sheila and Team"
Profile photo of Cynthia Lee Chan

Cynthia Lee Chan

February 4, 2026

5  out of  5
rating by Cynthia Lee Chan
"I am happy to have found this agency. Jenna and Catherine have been very helpful, responsive and a pleasure to work with. I highly recommend them."
We responded:
"Greetings Cynthia, Thanks so much for taking the time to share your positive experience!
We're thrilled that our office team left such a great impression!
Thanks again and we look forward to seeing you again soon.
Sheila and Team"
Profile photo of Brian Styke

Brian Styke

February 2, 2026

5  out of  5
rating by Brian Styke
"Very helpful and knowledgeable."
We responded:
"Hi Brian-Welcome to our office and so glad we were able to help you with your insurance.
Please be sure to reach out to if need anything else.
We really appreciate your business and the 5 Star Review!
Sheila and Team
"